Wherever your business operates—the office, at home, on-site—it’s important that employees are equipped with the right tools to be productive and communicate with colleagues and clients from anywhere. Equally important is ensuring the safety of your business’s proprietary information and data. Bring your teams and customers together on one of the most inclusive integrated business communications platform and protect your data with comprehensive backup and recovery services.
Univerge Blue Connect– A fully integrated cloud-based phone system with video, chat, file sharing, contact center and more
Get started quickly using your current phone number and preconfigured phones to connect to the internet in no time, no complex hardware required.
UNIVERGE BLUE CONNECT combines your phone system, chat, video, screen sharing, file management and conference calling into a seamless experience that fits with your business size, needs, and work style. Get customizable, scalable cloud-based services for your business backed by NEC Stress-Free Cloud Experience.
With UNIVERGE BLUE CONNECT, there is no phone system hardware to buy, install, manage, upgrade or replace.
UNIVERGE BLUE CONNECT Desktop and Mobile Applications make collaboration easier whether on-site or working remotely.
Turn every place into a flexible workspace with UNIVERGE BLUE CONNECT BRIDGE – Your BRIDGE to the Cloud! Extend your new and/or existing NEC phone system investment with cloud-based voice via desktop and mobile apps creating a seamless all-in-one unified communications experience.
Download the Univerge Blue Connect Bridge brochure to learn more.
Univerge Blue Engage – A highly customizable cloud-based contact center with customer integrations, workforce optimization, and more
UNIVERGE BLUE ENGAGE improves the handling and oversight of communications through a range of agent and supervisor contact center services.
Real-time monitoring and permission-based activity reports bring transparency to agent and contact center performance.
Using advanced skill-based routing with automatic call distribution (ACD), callers are directed to the next available agent and the most suitably trained agent available.
Download the Univerge Blue Engage Info sheet to learn more.
To learn more please do not hesitate to contact our Sales Department (at firstname.lastname@example.org) or talk to someone in person by calling 1.888.618.8847
Empire Communications starts by giving users all of the traditional phone features you would expect of a business communications tool. With an ECI cloud-based business phone system, we can use your existing Internet connection or provide a dedicated circuit to connect your site to our cloud phone infrastructure to increase quality and reliability.
Our cloud based solution reduces the costs associated with hardware, infrastructure and maintenance; is easier to deploy, highly scalable, functions across all devices and integrates with software/CRM’s and business applications.
Hardware (such as phones, switches, and routers) are additional and will be quoted separately. Installation is additional.* Canada & US Calling - Canada/Continental USA Calling included (Alaska, Hawaii, American Samoa, US Virgin IslandsNorthern Mariana Islands, Guam, and Puerto Rico not included)
We also offer a full solution and support» IP Phones and Applications» PoE Switches» Routers, and more to get you up and running
To learn more please do not hesitate to contact our Sales Department (at Sales@empire-team.com) or talk to someone in person by calling 1.888.618.8847
SIP (Session Initiation Protocol) Trunking allows for businesses to significantly decrease costs while combining voice and data requirements into a streamlined solution. Update voice systems to advanced, clear, and capable VoIP communications. Connecting their telephony and communication networks across multiple sites.
Empire’s SIP Trunking has been designed to work with most SIP capable IP PBX systems & legacy equipment. If your phone system is not SIP capable, you can still use Empire SIP Trunking by using a SIP Media Gateway device to convert the SIP signalling to the appropriate analog signal that works on your phone system. Empire has taken the extra step to complete inter-operability testing with various hardware manufacturers in order to provide customers with step-by-step configuration files.
Rates Start at $30.00 Per Trunk – Canada/ USA Calling Included
Let’s talk about how Empire Communication’s SIP can help your business today. Please also download a copy of out SIP Trunking brochure
Mitel Connect CLOUD lets you move communications and collaboration to the cloud with confidence.
Cloud-based communications and collaboration that make everyday meetings and interactions easier than ever.
CUT COSTS, SAVE TIME & INCREASE PRODUCTIVITY WITH EFAX CORPORATE®
The Internet Fax Solution Businesses Trust Customized Online Fax Solutions to Fit any Business’s Needs. eFax Cor- porate® offers more business faxing and secure information exchange solutions than you might think.
From Large File Sharing capability, to advanced fax anotation, regulatory compliance and a secure fax API that inte- grates to your existing business applications such as a CMS or EHR system and can power high volume faxing - eFax Corporate® is your comprehensive fax solution.
EFAX CORPORATE® HITRUST CERTIFIED Scalable, secure, online cloud faxing solution for companies of any size.
eFax Corporate is a fully hosted cloud fax service used by businesses globally - including nearly half of the Fortune 500. With eFax Corporate, your employees can securely send and receive faxes by email, from any desktop, tablet or smartphone. Our fax service helps businesses boost productivity, enhance regulatory compliance and eliminate on-site fax hardware.To learn more please refer to the information below and do not hesitate to contact our Sales Department (at Sales@empire-team.com) or talk to someone in person by calling us at one of our locations closest to you.
Also available with eFax Corporate:
HITRUST Certified Faxing
eFax Corporate is the first major cloud fax provider to achieve HITRUST CSF® certification, reflecting the highest level of commit- ment to security and compliance in an organization.
eFax MFP Integration
Internet faxing integration with your office’s multifunction printers & devices.
Fax Server Replacement
Replace fax servers with cloud fax to eliminate major capital expenditures associated with faxing equipment and reduce fax expenses to a low operational cost.
Pricing, Plans, and Features
|FEATURES||BASIC PLAN||SECURE PLAN|
|Inbound/Outbound pages included||
Customizable (Scale as needed)
200 pages - $20/month
400 pages - $40/month
Customizable (Scale as needed)
200 pages - $20/month
400 pages - $40/month
|# Fax Numbers Available||10+||10+|
|Keep Your Existing Fax Numbers||✓||✓|
|No Additional Hardware||✓||✓|
|Fax API (for Developers)||✓||✓|
|Encryption & Canadian Data Ctr||256-bit with TLS Encryption
|Regulatory Compliance||HIPAA Compliant, SOX, GLBA, PCI, FERPA
|Integrates with Existing Applications||✓|
Articles and Case Studies:
eFax Corporate, the world’s leading enterprise-grade cloud fax solution, is very excited to have achieved the HITRUST Common Security Framework (CSF) certification. HITRUST CSF certification acknowledges that eFax Corporate utilizes a well-developed and well recognized framework for regulatory compliance and risk management.
Achieving the HITRUST CSF certification is a notable accomplishment. It reflects the highest level of commitment to security and compliance in an organization.
Read the following article on eFax’s certification and why it matters to our customers
Also, Read Case Study: Legal Aid Society of New York
We also offer a full range of voice, IP, hosted (cloud based) solutions, security, app development, and cabling solutions. To learn more please do not hesitate to contact our Sales Department (at Sales@empire-team.com) or talk to someone in person by calling one of our locations closest to you.