eFax Services

eFax Corporate ® provides industry-leading Digital Cloud Fax Technology (DCFT), also referred to as digital or internet faxing, which delivers an internet based alternative to traditional paper- based fax machines. DCFT provides solutions enterprises looking to streamline the exchange of business critical documents and eliminate the costly infrastructure of in-house fax machines and servers. From small offices to thousands of users across organizations and regions, to medium to small businesses, our solutions help automate client business processes and workflow, delivering a strong return on investment along with improved worker productivity and promotes goals of interoperability for secure document exchange.

eFax Corporate ® is the world’s leading enterprise-grade cloud fax solution supported by a globally distributed network of data centers and hosted colocations across North America, Europe, and Asia. Geographically redundant Disaster Recovery datacenter facilities provide business continuity for back-office systems. The core front-end services, Inbound and Send, utilize industry-leading architectural approaches including multi-location and multi-carrier load- balancing and failover designed to achieve maximum service availability. The eFax Corporate ® global network is protected by firewall, redundancy and security technologies which guarantee 99.5% or higher uptime, rapid delivery and unparalleled transmission security

Key Benefits:

• eFax is ideal for companies with high-volume faxing needs and remote staff. Employees receive faxes as email attachments anywhere Internet access is available. Secure encrypted transmission and storage is available to meet industry specific compliance requirements such as HIPAA, SOX, GLBA and more.
• eFax meets stringent security standards, and industry regulations for added compliance.
• eFax integrates with major desktop Enterprise applications, including Microsoft Outlook, the Microsoft Office suite, SAP, and Lotus Notes. Your employees can start using eFax Corporate immediately with minimal training. Our cloud faxing service is 100% paperless and requires no additional software or dedicated IT resources.
• Users can send documents via email, HTTPS post, or a printer–driver upload.
• eFax includes an Administrator log-in via a secure browser session that allows organizations to assign user rights, create profiles, manage user groups and generate reports.
• We offer the largest Selection of Fax Numbers Worldwide: Local and toll-free fax numbers are available throughout our network, in more than 49 countries on six continents.

Empire Communications offers plans for smaller to large volume users and provides the highest of security corporate solutions

Hardware (such as phones, switches, and routers) are additional and will be quoted separately. Installation is additional.
* Canada & US Calling - Canada/Continental USA Calling included (Alaska, Hawaii, American Samoa, US Virgin Islands, Northern Mariana Islands, Guam, and Puerto Rico not included)

Articles and Case Studies:

eFax Corporate, the world’s leading enterprise-grade cloud fax solution, is very excited to have achieved the HITRUST Common Security Framework (CSF) certification. HITRUST CSF certification acknowledges that eFax Corporate utilizes a well-developed and well recognized framework for regulatory compliance and risk management.

Achieving the HITRUST CSF certification is a notable accomplishment. It reflects the highest level of commitment to security and compliance in an organization.

Read the following article on eFax’s certification and why it matters to our customers

Also, Read Case Study: Legal Aid Society of New York

We also offer a full range of voice, IP, hosted (cloud based) solutions, security, app development, and cabling solutions. To learn more please do not hesitate to contact our Sales Department (at Sales@empire-team.com) or talk to someone in person by calling 1.888.618.8847.

Cloud Business Phone System

Empire Communications starts by giving users all of the traditional phone features you would expect of a business communications tool. With an ECI cloud-based business phone system, we can use your existing Internet connection or provide a dedicated circuit to connect your site to our cloud phone infrastructure to increase quality and reliability.

Benefits of a Cloud Business Phone and Communication Systems

Our cloud based solution reduces the costs associated with hardware, infrastructure and maintenance; is easier to deploy, highly scalable, functions across all devices and integrates with software/CRM’s and business applications.

Plans and Pricing

Hardware (such as phones, switches, and routers) are additional and will be quoted separately. Installation is additional.* Canada & US Calling - Canada/Continental USA Calling included (Alaska, Hawaii, American Samoa, US Virgin IslandsNorthern Mariana Islands, Guam, and Puerto Rico not included)

We also offer a full solution and support» IP Phones and Applications» PoE Switches» Routers, and more to get you up and running

To learn more please do not hesitate to contact our Sales Department (at Sales@empire-team.com) or talk to someone in person by calling 1.888.618.8847

Get the MOST out of your Telecom Platform

SIP (Session Initiation Protocol) Trunking allows for businesses to significantly decrease costs while combining voice and data requirements into a streamlined solution. Update voice systems to advanced, clear, and capable VoIP communications. Connecting their telephony and communication networks across multiple sites.

SIP Trunking Features

• Limit heavy data usage and costs as well as maximizing your network capacity
• Improve voice quality
• Increase delivery options for your voice traffic
• Merge and allocate your voice and data on one platform
• Lower equipment costs and simplify the management of your data
• Decrease costs of long distance and inter-office calling by over 50%
• Supports conferencing, toll free services, on-premise Cloud PBX…
• Modernizes your system along with hardware upgrade options
• A system that is easier to configure, manage and scale

Compatible Hardware for SIP Trunking

Empire’s SIP Trunking has been designed to work with most SIP capable IP PBX systems & legacy equipment. If your phone system is not SIP capable, you can still use Empire SIP Trunking by using a SIP Media Gateway device to convert the SIP signalling to the appropriate analog signal that works on your phone system. Empire has taken the extra step to complete inter-operability testing with various hardware manufacturers in order to provide customers with step-by-step configuration files.

Rates Start at $30.00 Per Trunk – Canada/ USA Calling Included

Let’s talk about how Empire Communication’s SIP can help your business today. Please also download a copy of out SIP Trunking brochure

Mitel Connect Business Communications In the Cloud

Mitel Connect CLOUD lets you move communications and collaboration to the cloud with confidence.

Exceptional User Experience

Cloud-based communications and collaboration that make everyday meetings and interactions easier than ever.

• - One solution for enterprise-grade VoIP phone services, instant messaging, audio and web conferencing and multi-point video
• - Smart features like a Join button, event wizard, agenda timer and conference call-out do the work for you
• - Desktop support for PC and Mac, plus convenient iOS and Android mobile apps for remote workers
• - Powerful yet simple administration for IT teams

UNIVERGE™ Cloud Services Unified Communications as a Service (nUCaaS)

NEC has completely changed the way we do business.

With the nUCaaS offering from NEC’s UNIVERGE Cloud Services, your workforce will be empowered with the tools they need to become more agile, more flexible, and more productive in today’s fast-paced digital world.

Your workforce will enjoy:

• Rich Presence
• Allows a user the ability to see if a co-worker is on or off their phone, working on their computer or even if they are in the office at all.
• Scheduled-Based Presence and Availability. Users can route calls based on their schedule. Now, important calls can be taken in the home office, in the car or anywhere on the road.

Unified Messaging

All email and voicemail messages are sent to one inbox which allows users to easily retrieve messages from any location using a desk phone, computer or mobile device.

Voicemail

Through an easy–to-use interface, users can retrieve voice messages from any location, and set-up personalized greetings and choose notification options when a voicemail is received.

Fax Messaging

Allow users to receive incoming faxes to their mailbox and enables them to easily view, save, forward or delete the messages.

Call Twinning

Helps users stay connected from any location by allowing them to easily program their phone to ring one or multiple devices at the same time, including mobile and wireless devices.

Find Me/Follow-Me

Eliminates phone-tag by giving users the ability to create rules for incoming phone calls to ensure important calls are routed to the right location or telephone device.

Download a PDF of the UNIVERGE™ Cloud Services to learn more.