Empire

Simplifying The Guests' Check-In and Check-Out Experience

Smart Check-In is a software solution that delivers a favourable first and last impression by allowing guests to effortlessly self-manage checking into and out of a property.

Easy-to-use and completely automated, the solution’s intuitive interface allows for a fully customizable experience that supports both propriety branding and a complete array of check-in and check-out functions.

Transform The Visitor Experience and Enhance Staff and Employee Efficiency

Smart Check-In Includes:

  • A customizable touch screen interface
  • Highly intuitive step-by-step screen instructions
  • A choice of check-in and check-out processes special to a property and customer requirements
  • The ability to promote and allow guests to purchase additional property services prior to completing check-in
  • Early arrival check-in before allowed time
  • Seamless check-out including invoice review, key drop and the choice of email, text or printed receipt
NEC Smart
NEC Smart

Reduce Waiting Times

  • A person’s identity is verified, reservation information is retrieved and an entry badge and information supporting a person’s stay are automatically issued
  • Hosts are automatically informed their guests have arrived
  • Prints visitor badges with customized company logo
  • Informs hosts automatically upon a visitor’s arrival

Boost Safety & Security

  • Restricts access to those who are pre-registered
  • Preregistration includes QR Code or Face Recognition/Matching resulting in a touchless check in experience
  • Additional features when integrated with NEC’s UNIVERGE® Integration Platform include:
    • Seamless integration with Property management Systems (PMS)
    • Face recognition and passport/government-issued identification verification
    • Automated credit card payments when attached to an appropriate payment terminal
    • Encoded door key cards based on room assignment when a door key encoder is attached.
NEC Smart
NEC Smart

Boost Efficiency

  • Property occupancy and billing details become effortlessly accessible
  • Detailed reports that include check in/out times, and signed agreements when applicable
  • The Kiosk Position report centralizes such pertinent information as guest name, check-in date, visit status, room number, room type, department data, room nights and number of rooms
  • The Cashier Report provides a comprehensive look at financial transactions by list information related to a guest’s stay, such as name, room number, arrival and departure dates, payment type, transaction amount and confirmation number.

Start a Conversation Today.

Get a free, no-obligation custom quote or book a demo to learn more about Empire Communications and what we can do for your business.